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Skip Navigation LinksMerseytravel > Tickets > Buying Tickets > Overcharging

 Overcharging

Overcharging 

  • Merseytravel currently has over 800 registered outlets and shops which sell Saveaway, Solo, Trio and Railpass prepaid tickets.  You can see where these outlets are here.

  • Outlets are required to sell prepaid tickets only at the prices set by Merseytravel. Further information on current prepaid ticket prices can be found here.

  • If you are overcharged for a prepaid ticket sold at any of these registered outlets or at an outlet not on this list, please contact Merseytravel with the following details: 

     outlet name and address, 
     type of ticket, 
     price charged, 
     serial number of ticket, 
     your contact number (to help us if we need more information).
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Merseytravel, PO Box 1976, Liverpool, L69 3HN
Tel: 0151 330 1000  |  Fax: 0151 330 1234