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Skip Navigation LinksMerseytravel > About Us > Careers & Development > Customer Service Officer (Tolls)

 Customer Service Officer (Tolls)

Customer Service Officer (Tolls)


Main Duties:

Part time, Temporary (20 Hours)

Mon – Fri, 1 x morning and 1 x afternoon, flexible shift

£16,070 - £17,256 pro rata
 
Applications are invited from suitably qualified and experienced individuals for Customer Service Officer (Tolls) positions, working 20 hours per week.
 
These positions are based on working Monday to Friday 4 hours per day, one on a flexible morning shift and one on the flexible afternoon shift.  Both vacancies are temporary until March 2019.  You will be required to work in the tollbooths and on the plaza at both the Queensway and Kingsway Tunnels, classifying vehicles, providing our customers with change and offering them advice, information and general assistance. 
 
The successful candidate will need to be a self-motivated individual with cash handling experience and a proven track record in first line contact with the general public, in a customer driven service environment.
 
Good communication and numerical skills are also essential for delivering the quality customer service required by Merseytravel’s Customer Delivery Services.
 
Application forms and further details are available from The HR Division, Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by visiting our website at www.merseytravel.gov.uk
 
Completed application forms can be sent to:  vacancy@merseytravel.gov.uk
 
Closing date:  Monday 15 January 2018 @ 4:00 pm
 
Please state the post (mornings or afternoons) you are applying for
 
This information can be provided in alternative formats on request

 

 Role Description

 Conditions of Service

 Application Form - pdf

 Application Form - word



Experience Required:


Qualifications:


Vacancy Background:
Division:Integrated Transport

Salary:£16,070 - £17,256 pro rata

Closing Date:
15/01/2018

Location:Merseyside

Merseytravel, PO Box 1976, Liverpool, L69 3HN
Tel: 0151 330 1000  |  Fax: 0151 330 1234