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Skip Navigation LinksMerseytravel > About Us > Careers & Development > IT Service Officer – Temporary Contract until 30 November 2019

 IT Service Officer – Temporary Contract until 30 November 2019

IT Service Officer – Temporary Contract until 30 November 2019

Main Duties:
SCP 16-19 (£18,091 - £20,348)
An exciting opportunity has arisen for an IT Service Officer within the IT Service Delivery Team.  Reporting directly to the IT Service Desk Team Leader, the post holder will work on the IT Service Desk and provide a single point of contact for all IT related issues.  Applicants must be able to demonstrate:
·          Excellent customer service skills (essential)
·          Experience of working within a service delivery environment (desirable)
·          Experience within an IT Support role in a Corporate environment (desirable)
·          Knowledge of Microsoft desktop applications (essential)
·          Knowledge of ITIL Service Management guidelines (desirable)
The nature of this IT role requires the post holder to work at other Merseytravel locations or other workplaces, as directed by Merseytravel.
Application forms and further details are available from The HR Division, Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by visiting our website at
Completed application forms can be sent to:
Closing date:  Friday 19 January 2018 at 4:00 pm
This information can be provided in alternative formats on request


 Role Description

 Conditions of Service

 Application form - pdf

 Application form - Word

Experience Required:


Vacancy Background:

Salary:£18,091 - £20,348

Closing Date:


Merseytravel, PO Box 1976, Liverpool, L69 3HN
Tel: 0151 330 1000  |  Fax: 0151 330 1234