Merseytravel’s vision is to “Move Merseyside Forward” by striving to deliver a world class transport network.
Our vision is founded on the principle that we must support the aspirations of Merseyside through the provision of integrated transport solutions.
Our mission is to improve the social, environmental and economic wellbeing of the Merseyside area by leading the delivery of the third Local Transport Plan and enable an integrated transport system that is high quality, customer focused and provides value for money.
To demonstrate our achievements to our customers and stakeholders Merseytravel pursues numerous awards and accreditations. However, these standards are not just about “A plaque on the wall”. They represent frameworks and standards that are used to improve the delivery of services to customers and stakeholders.
Our current awards and accreditations are listed below: