Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you. For more information see our Cookie & Privacy Policy page.

Moving Merseyside Forward

Search form
Skip Navigation LinksMerseytravel > Tickets > Buying Tickets > Overcharging



  • Merseytravel currently has over 800 registered outlets and shops which sell Saveaway, Solo, Trio and Railpass prepaid tickets.  You can see where these outlets are here.

  • Outlets are required to sell prepaid tickets only at the prices set by Merseytravel. Further information on current prepaid ticket prices can be found here.

  • If you are overcharged for a prepaid ticket sold at any of these registered outlets or at an outlet not on this list, please contact Merseytravel with the following details: 

     outlet name and address, 
     type of ticket, 
     price charged, 
     serial number of ticket, 
     your contact number (to help us if we need more information).

Merseytravel, PO Box 1976, Liverpool, L69 3HN
Tel: 0151 330 1000  |  Fax: 0151 330 1234