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Skip Navigation LinksMerseytravel > About Us > Careers & Development > Marine Customer Service Officer - Vessels (Deckhand)

 Marine Customer Service Officer - Vessels (Deckhand)

Marine Customer Service Officer - Vessels (Deckhand)

Main Duties:
£18,697 - £19,801 plus 20% Shift Allowance and Weekend Working Allowance
Working aboard the world famous and iconic Mersey Ferries, your responsibilities will include providing high standards of customer care and housekeeping to ensure our customers enjoy a first class experience.  You will be fully trained to industry standards and regulations (or in the process of) to competently operate mechanical equipment (and handle ropes) and to deliver safe and reliable service provision incorporating a range of attractions. 
You will also be accountable for basic maintenance and sustaining high levels of cleanliness. As part of a team you will proactively help your colleagues to make sure Mersey Ferries present all of our customers with an unrivalled experience from start to finish.
As part of the vessels crew, you will work on board Mersey Ferries to deliver all aspects of our world famous River Explorer Cruises, Specialist Charters and Events and the hugely popular Manchester Ship Canal Cruises.
Application forms and further details are available from The HR Division, Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by visiting our website at
Completed application forms can be sent to:
Closing date:  Friday 19 July 2019 @ 4.00pm
This information can be provided in alternative formats on request


 Role Description  

 Conditions of Service

 Application Form

Experience Required:


Vacancy Background:
Division:Customer Delivery

Salary:18,697 - £19,801 plus 20% Shift Allowance and Weekend Working Allowance

Closing Date: