Page last updated: 18/09/20

Rethink Travel - how you can help keep everyone safe

The health and safety of both customers and staff is a number one priority for Merseytravel. That’s why we are continuing to follow national Government advice and we’re working closely with rail, bus and other transport operators to provide services as safely as possible

New restrictions have just been announced by the Government. From Tuesday 22 Sept please use public transport for essential journeys only such as travelling to work or school. This could also include for necessary shopping, access to medical appointments and for caring responsibilities.

This means you should only use public transport essential purposes such as travelling to school or work.

So, we're asking everyone to rethink how they travel and consider when and by what means you travel.

Continue to walk or cycle where possible.

If you do need to use public transport then follow our important journey planning advice including planning ahead and pay by contactless or use pre-paid tickets if you can.

Remember don’t forget to wear a face covering, unless you are exempt. They are still mandatory on public transport and at all enclosed areas of transport hubs including all rail stations, ferry terminals and Merseytravel Centres.

You can read the Government information and check out our Face Covering FAQs to find out more including how to make your own face coverings at home and whether you are exempt due to a medical condition.


Please read our full advice before travelling

What you need to know

We’re doing everything we can to give you up to date service information and important advice about how to keep yourself and others safe while using public transport. Cleaning regimes have also been enhanced both onboard services and at stations. There is a particular focus on things that people touch regularly, such as doors, handrails, seats, ticket machines, toilets. There is more information on operator sites (links below).

The information you need is being provided in a variety of ways including on websites, via social media and posters at bus stops, stations and terminals. You will find posters at bus and rail stations, interchanges, bus stops, ferry terminals and on-board all public transport services, giving instructions to help you know important things like where to sit, how to queue, one way systems and any other relevant information particular to that vehicle or location.

Trains, buses and ferries are running but remember that capacity is reduced due to social distancing.

All Merseytravel Centres are operating their normal hours.


Getting back to school, college or university




The way we use public transport has changed during the Coronavirus pandemic.

So, if you’re travelling to and from school college, university or are a parent, we’ve got some important information and advice to help get you or your children there and back and keep everyone safe.

The information and links here will help you plan how you will travel. You are encouraged to walk and cycle if you can, especially if you live within a mile or two of your school, leaving public transport available for those who live a little further away.

Buses and trains are running to get you to and from school, but capacity may be reduced due to social distancing.  As it is difficult to predict demand across every service, please check direct with rail and bus operators for the last service information, timetables on a regular basis as things may change.

Arrangements for different schools, colleges and universities will vary, so it is vital that you check directly with your own school or college to understand any local arrangements being put in place.


Transport services information

Information can change on a daily basis so our key advice is to keep checking both the national government advice, transport operators websites and social media platforms for the latest information about services.

You can also stay connected by visiting our Travel Updates section and use the Journey Planner.

Mersey Tunnels
Mersey Ferries
Bus Services
Rail Services
Cycling and Walking





For other sources of information you can visit the Combined Authority website