Skip to content Skip to menu

Page last updated: 14/05/2021

Rethink Travel - how you can help keep everyone safe

The health and safety of both customers and our staff remains a priority for Merseytravel.

That’s why we are continuing to follow the Government’s roadmap and advice while working closely with rail, bus and other transport operators to provide services across the region as lockdown measures are eased.

As of Monday 17 May we will be in Step 3 of the Government Roadmap with more sectors re-opening.

If you are heading out for work or leisure then here are our top tips.  Please remember that some services may be busier as more people are travelling and capacity is still reduced due to social distancing.

  • Walk or cycle where possible – to stay active and reduce your carbon footprint

If you are using public transport please make sure you

  • Plan ahead, avoid busy times and routes where you can. We expect services in the Liverpool City Region to be particularly busy between 14:00 and 16:00 hours.
  • Check timetables, leave more time for your journey and consider your options in case you can’t get the service you plan to.
  • Regularly sanitise your hands, wear a face covering unless you are exempt, and keep your distance where possible.

To help you travel safely please read our full list of advice below and you can also take a look at the safer travel guidance.

Please read our full advice before travelling

Liverpool City Centre

If you’re heading into Liverpool City Centre but haven’t been in for a while then you need to know there’s been some changes while you’ve been away which may impact on your journey- so it’s a good idea to check for more information before you travel.

There are a number of works being carried out on the highways with some road closures in place, including on The Strand and Lime Street, as part of Liverpool City Council’s Connectivity Scheme.

You can find out more on the council’s webpage and Liverpool Express.

Travelling by bus - Bus users are being reminded that changes to a select number of bus routes in Liverpool City Services were made in January 2021, as part of the scheme. While most people will see no change to their journeys, some passengers will need to board or alight their bus at a different stop. Find out more on our news section.

Mersey Tunnels
Mersey Ferries
Bus Services
Rail Services
Cycling and Walking







What you need to know

We’re doing everything we can to give you up to date service information and important advice about how to keep yourself and others safe while using public transport.

Cleaning regimes have also been enhanced both onboard services and at stations.

There is a particular focus on things that people touch regularly, such as doors, handrails, seats, ticket machines, toilets. There is more information on operator sites (links above).

The information you need, including things like where to sit, how to queue, one way systems, is being provided in a variety of ways including:

  • online
  • via social media
  • posters at bus stops, bus and rail stations and ferry terminals
  • on-board all public transport services

Trains, buses and ferries are running but remember that capacity is reduced due to social distancing.

All Merseytravel Centres are operating their normal hours.

For other sources of information you can visit the Combined Authority website