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Page last updated: 19/07/2021

Rethink Travel - how you can help keep everyone safe

Thank you to all our customers for their support and co-operation during the past 16 months.

From today, Monday 19 July, the Government will lift all restrictions as part of Step 4 of the Roadmap but it’s really important that we still act carefully to help keep each other safe.

So, we’re asking you to keep up the good work and follow the below advice so that your journeys continue to be as smooth and safe as possible.

Not used public transport for a while? It’s a good idea to plan your journey as some services have changed while you have been away.

Keep walking and cycling – this is a great way to stat active and reduce your carbon footprint

Face Coverings – are no longer mandatory but we’re strongly encouraging you to wear them especially on busy services and crowded places

Plan your journey – remember more people will be travelling

Check timetables – before and on the day of your journey

Wash your hands – keep washing or sanitising your hands before after every journey


Please read our full advice before travelling

Liverpool City Centre

If you’re heading into Liverpool City Centre but haven’t been in for a while then you need to know there’s been some changes while you’ve been away which may impact on your journey- so it’s a good idea to check for more information before you travel.

There are a number of works being carried out on the highways with some road closures in place, including on The Strand and Lime Street, as part of Liverpool City Council’s Connectivity Scheme.

You can find out more on the council’s webpage and Liverpool Express.

Travelling by bus - Bus users are being reminded that changes to a select number of bus routes in Liverpool City Services were made in January 2021, as part of the scheme. While most people will see no change to their journeys, some passengers will need to board or alight their bus at a different stop. Find out more on our news section.

Mersey Tunnels
Mersey Ferries
Bus Services
Rail Services
Cycling and Walking



What you need to know

We’re doing everything we can to give you up to date service information and important advice about how to keep yourself and others safe while using public transport.

Cleaning regimes have also been enhanced both onboard services and at stations.

There is a particular focus on things that people touch regularly, such as doors, handrails, seats, ticket machines, toilets. There is more information on operator sites (links above).

The information you need, including things like where to sit, how to queue, one way systems, is being provided in a variety of ways including:

  • online
  • via social media
  • posters at bus stops, bus and rail stations and ferry terminals
  • on-board all public transport services

All Merseytravel Centres are operating their normal hours.


For other sources of information you can visit the Combined Authority website