Page last updated: 24/07/20

What you need to know

The health and safety of both customers and staff is a number one priority for Merseytravel. That’s why we are continuing to follow national Government advice and we’re working closely with rail, bus and other transport operators to provide services as safely as possible - please see below for more details. 

We’re doing everything we can to give you up to date service information and important advice about how to keep yourself and others safe while using public transport. Cleaning regimes have also been enhanced both onboard services and at stations. There is a particular focus on things that people touch regularly, such as doors, handrails, seats, ticket machines, toilets. There is more information on operator sites (links below).

The information you need is being provided in a variety of ways including on websites, via social media and posters at bus stops, stations and terminals. You will find posters at bus and rail stations, interchanges, bus stops, ferry terminals and on-board all public transport services, giving instructions to help you know important things like where to sit, how to queue, one way systems and any other relevant information particular to that vehicle or location.

Trains, buses and ferries are running but remember that capacity is reduced due to social distancing.

All Merseytravel Centres are operating their normal hours.


Rethink Travel - how you can help keep everyone safe

We're asking everyone to rethink how they travel and consider when and by what means you travel. 

If you're using public transport then we're asking you to follow our important journey planning advice including plan ahead and pay by contactless if you can. 

Face coverings are mandatory on public transport and at all enclosed areas of transport hubs including all rail stations, ferry terminals and Merseytravel Centres. You can read the Government information and check out our Face Covering FAQs to find out more including how to make your own face coverings at home and whether you are exempt due to a medical condition. 

If you are heading to Liverpool City Centre please visit Love your Liverpool for advice. 

Please read our full advice before travelling

Transport services information

Information can change on a daily basis so our key advice is to keep checking both the national government advice, transport operators websites and social media platforms for the latest information about services.

You can also stay connected by visiting our Travel Updates section and use the Journey Planner.

Mersey Tunnels
Mersey Ferries
Rail Services
Bus Services
Cycling and Walking



For other sources of information you can visit the Combined Authority website