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Skip Navigation LinksMerseytravel > Getting Around > TravelSafe > Report a Crime or Incident

 Report a Crime or Incident

How to report a crime or incident you have witnessed on public transport

If you experience or witness an incident of crime or anti-social behaviour whilst travelling on public transport you can report it in the following ways:


In an emergency do at least one of the following:

  • Call 999

  • Speak to the nearest member of staff

  • Use the Help Point

  • If you need an immediate response (because the crime is in progress or someone is in immediate danger), you should always contact the police.



In a non-emergency you can contact:

​           Merseyside Police


  • Call Merseyside Police on 101 (24-hour) or visit your local police station.

  • You can also report some categories of crime online

​          BTP


  • Call British Transport Police on 0800 40 50 40

  • Text on 61016

​   Crimestoppers

Giving anonymous information

  • Call Crimestoppers on 0800 555 111

​   Stop Hate UK

To report hate crime

  • Contact Stop Hate UK on 0800 138 1625

​                    Merseytravel

Safety and Security

  • Report Safety and security issues to us here