Renew your pass
Age related passes are issued on a permanent basis. Please ensure you keep us informed if you change your address as we will contact you four weeks before your pass is due to expire and tell you how you can renew your pass. You can renew your pass by email, which is the quickest method, by phone, at a Merseytravel Centre or by post.
Disabled Persons Travel Passes are issued on both a temporary and permanent basis. If your pass has been issued on a temporary basis and you still require the concession you will need to submit a new application form and supporting evidence at least four weeks prior to your pass expiring. The quickest way to do this is to apply online here.
If your Disabled Persons Travel Pass has been issued on a permanent basis we will contact you with details of how to renew this, either by email, which is the quickest option, by phone at a Merseytravel Centre or by post.
Please be aware that postal applications or renewals could take between four to six weeks to process, the quickest method to renew your pass is by email. To re-apply for your concessionary travel pass click here.