Skip to content Skip to menu


All buses in Merseyside are accessible and specifically designed for people who are less mobile such as wheelchair users, older people, parents with buggies and small children, shoppers with heavy bags etc.

Accessible buses have:

  • Wide doors
  • Low entrances
  • Flat floors with no steps
  • Plenty of bright colour
  • Contrasting easy-grip handles
  • Priority seating for those with mobility difficulties

Both Stagecoach and Arriva offer free, discreet, and easy to use Assistance Cards, which let drivers know that you would like help during your journey.

Arriva Assistance Card


Stagecoach Assistance Card
Lady with walking stick

Bus Stations 

As part of our commitment to encourage greater use of the bus network, we have invested heavily in bus stations. If you have mobility difficulties, bus stations are an excellent place to start or finish a journey.

Key facilities may include:

  • Accessible toilets at some bus stations (during open hours)
  • Parent and baby facilities at some bus stations
  • Lighting and CCTV for personal security
  • Fully trained staff
  • Electronic timetable information
  • Tactile paving for blind and partially sighted passengers
  • Travel centres to buy tickets and get information



Bus Stops 

We are always looking to improve passenger facilities at bus stops throughout Merseyside. This includes:

  • Bus shelters to give protection from the weather
  • Good lighting to increase personal security
  • Seating
  • Bus timetable information
  • Raised kerbs to ease access on and off buses
  • Enhanced bus stop marking and clear way orders to enable buses to fully access the stops and prevent unauthorised parking



Travel Centres 

There are Merseytravel Centres at all Merseytravel bus stations.  

Merseytravel Centres are accessible and are fitted with induction loops for hearing impaired customers.

Merseytravel Centres