Accessibility

As part of our commitment to encourage greater use of the bus network, we have invested heavily in bus stations. If you have mobility difficulties, bus stations are an excellent place to start or finish a journey.

Key facilities may include:

• Accessible toilets at some bus stations (during open hours)
• Parent and baby facilities at some bus stations
• Lighting and CCTV for personal security
• Fully trained staff
• Electronic timetable information
• Tactile paving for blind and partially sighted passengers
• Travel centres to buy tickets and get information

We also provide audio descriptions of our bus stations and travel centres.

We are always looking to improve passenger facilities at bus stops throughout Merseyside. This includes:

• Bus shelters to give protection from the weather
• Good lighting to increase personal security
• Seating
• Bus timetable information
• Raised kerbs to ease access on and off buses
• Enhanced bus stop marking and clear way orders to enable buses to fully access the stops and prevent unauthorised parking

There are Merseytravel Centres at all Merseytravel bus stations.  

Merseytravel Centres are accessible and are fitted with induction loops for hearing impaired customers.