Mobility Permit Scheme
We realise that some customers with restricted mobility who use mobility scooters may still want to use public transport.
Merseytravel is working hard to make it easier for mobility scooter users to use our bus network as safely as possible. Therefore, we have introduced the Mobility Permit scheme, which allows certain types of scooters on our buses.
Read more about the CPT Code for the use and acceptance of Mobility Scooters on low floor buses here.
Eligibility Criteria
If your scooter meets the following dimensions, you can apply for a Mobility Permit. This will show that your scooter meets our requirements and is safe to travel with us:
Only Class 2 mobility scooters are permitted on Metro buses. Scooters must meet the following specifications:
- Maximum width: 600mm (60cm)
- Maximum length: 1000mm (100cm)
- Turning radius: 1200mm (120cm) or less
- Combined weight (scooter + user): 300kg or less
Please consult your user manual if you are not sure of your scooter’s dimensions.
Permit Application Process
To travel with a mobility scooter on a bus, you must apply for a Mobility Scooter Permit. The application process includes:
- Submitting an application via the LCRCA website
- Undergoing an assessment of the scooter, which will be conducted by a designated MerseyLink driver
- Receiving a photographic permit card valid for 5 year
Safe Travel Guidelines
When travelling with your mobility scooter:
- Board the bus head-on and park in the designated wheelchair space
- Remain seated on the scooter during the journey
- Ensure your scooter is in good working condition and not overloaded
- Show your permit to the driver when boarding
Additional Information
Wheelchair users have priority over scooter users for the designated space. Drivers may refuse boarding if safety is compromised or if the bus is too full.
Read the Customer T&Cs here
FAQ's
You may qualify for a Mobility Scooter ‘permit for travel’ pass if you meet the conditions below as defined in the CPT Code for the use and acceptance of Mobility Scooters on low floor buses:
a. You have a Class 2 mobility scooter
b. Your scooter meets the following specifications:
- Maximum width: 600mm (60cm)
- Maximum length: 1000mm (100cm)
- Turning radius: 1200mm (120cm) or less
c. The combined weight of scooter + user is 300kg or less
More information about the application process can be found here
There is no charge for a new or renewal of the Mobility scooter permits