Mobility Permit Scheme
We realise that some customers with restricted mobility who use mobility scooters may still want to use public transport.
Merseytravel is working hard to make it easier for mobility scooter users to use our bus network as safely as possible. Therefore, we have introduced the Mobility Permit scheme, which allows certain types of scooters on our buses.
Read more about the CPT Code for the use and acceptance of Mobility Scooters on low floor buses here.
Eligibility Criteria
If your scooter meets the following dimensions, you can apply for a Mobility Permit. This will show that your scooter meets our requirements and is safe to travel with us:
Only Class 2 mobility scooters are permitted on Metro buses. Scooters must meet the following specifications:
- Maximum width: 600mm (60cm)
- Maximum length: 1000mm (100cm)
- Turning radius: 1200mm (120cm) or less
- Combined weight (scooter + user): 300kg or less
Please consult your user manual if you are not sure of your scooter’s dimensions.
Permit Application Process
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Submitting an application via the LCRCA website
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Booking a date for your scooter assessment (Someone will contact you to arrange a date)
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Undergoing an assessment of the scooter, which will be conducted by a designated driver at a depot closest to you
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Receiving a photographic permit pass valid for 5 years
Safe Travel Guidelines
When travelling with your mobility scooter:
- Board the bus head-on and park in the designated wheelchair space
- Remain seated on the scooter during the journey
- Ensure your scooter is in good working condition and not overloaded
- Show your permit to the driver when boarding
- Ensure your mobility scooter battery is fully charged ahead of your journey. DO NOT charge scooters on the bus
Additional Information
Wheelchair users have priority over scooter users for the designated space. Drivers may refuse boarding if safety is compromised or if the bus is too full.
Read the Customer T&Cs here
FAQ's
There is no charge for a new or renewal of the Mobility scooter permits.
If your pass goes missing, you will need to make a fresh application for a new pass to be issued.
During the scooter assessment, your mobility scooter will be checked to see if it truly meets the requirements. Likewise, you will be taught how to manoeuvre the scooter on and off the bus.
You can find information on mobility scooters on trains here.
Yes, existing permits remain valid on all our Networks within the city region.