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Apply for a new pass

Need to replace or renew a pass? Find out more

Which concession are you applying for?

Select one

Your information

All applicants must fill in this section


Upload your photograph

Please follow the guidance below to ensure that your photograph meets digital standards. If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph that meets these standards:

  1. The passport style phot must be recently take and a true likeness
  2. A clear head and shoulders photo
  3. In focus
  4. Colour
  5. Unaltered by computer software
  6. Contain no other person or objects
  7. Not have a head covering (unless for religious or medical reasons) and you must remove shaded or tinted glasses, including prescription glasses or sunglasses.

Drop your file here or click ‘Upload’


File types JPG only
Max size 10MB

Upload proof of residency

You must provide photographic proof of your address to confirm that you are a permanent resident within the Merseyside area. We will accept the following

  • Council Tax Bill
  • Utility Bill
  • Bank Statement

Drop your file here or click ‘Upload’


File types JPG only
Max size 10MB

Upload proof of age / identity

In order to apply online you must be able to provide proof of age and photo Id. We only accept the following:

  • Copy of your passport clearly showing your photo
  • Copy of your photo card driving licence

    Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only – please check prior to applying.

  • Copy of your Identity Card
  • Copy of your Asylum Card

Don’t have any of this information?

If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Travel Centres. For details of all our locations and opening times please visit

Drop your file here or click ‘Upload’


File types JPG only
Max size 10MB

Declare and sign

Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. Not ticking one of these declarations may mean we are unable to issue you with a Disabled Person’s Travel Pass.

I confirm that, as far as I know, the details I have provided are complete and accurate.

I realise that I will not be entitled to a Disabled Person’s Travel Pass if I have provided false information.

I confirm that the photograph I have provided is a true likeness.

I understand I must tell you about any changes that may affect my entitlement to a Disabled Person’s Travel Pass, including any change of address, as soon as possible.

I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud.

I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Person’s Travel Pass.

I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application.

I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Person’s Travel Pass. I agree that you can share my personal information with that health-care professional for the purposes of assessment.

I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions.


By typing your name electronically in the signature box on this application form you agree, acknowledge and intend that this will constitute your signature for the purposes of this application.

Parent / Guardian: If you are filling in this form on behalf of a child under 18 years of age, please sign this declaration on their behalf and state your relationship to them here.