Apply for a new pass

Disability Category A

Blind (Severely Sight Impaired): This means having significant vision loss, resulting in seeing much less than what is considered normal, or possibly having no sight at all.

Partially Sighted (Sight Impaired): This refers to a milder vision loss. Those who are partially sighted can see more than those who are severely sight impaired but less than someone who sees normally.

Category A Evidence:

• Certificate of Visual Impairment (CVI)
• Proof that you are registered blind or partially sighted with your local authority (usually a registration card or letter)

Please upload your evidence as a single combined document rather than multiple separate pages.This ensures all information is kept together, making it easier to review and process. If your evidence consists of several pages, please merge them into one file before uploading. If you do not provide the correct evidence or supporting documentation is missing - your application will be declined and you will need to reapply with the correct evidence.

Disability Category B

Hearing loss is measured in decibels across the normal hearing spectrum, as dB HL (hearing level). People are generally regarded as having a severe hearing loss if it reaches 70 to 95 dB HL and a profound loss if it reaches 95+ dB HL in both ears.

Category B Evidence:

• A letter from an audiologist specialist confirming in writing that you are profoundly or severely deaf, indicating a hearing loss at 70 decibels or more in both ears.
• Proof that you are registered as D/deaf with your local authority (usually a registration card or letter)

Please Note: an audiogram (graph) cannot be accepted as evidence for this category.

Please upload your evidence as a single combined document rather than multiple separate pages.This ensures all information is kept together, making it easier to review and process. If your evidence consists of several pages, please merge them into one file before uploading. If you do not provide the correct evidence or supporting documentation is missing - your application will be declined and you will need to reapply with the correct evidence.

Disability Category C

Included within this category are those people unable to communicate orally in any language. Those people will be unable to make clear basic oral requests or to ask specific questions to clarify instructions.

Category C Evidence:

• A letter from your GP, consultant or speech therapist, dated within the last 12-months and confirming that you cannot speak
• Full copy of your PIP award letter, showing 8 points of more for Communicating Verbally

Please Note: you must send us a FULL copy of your PIP award letter, showing all pages including your name, address and clearly showing the points you have been awarded for all categories.

Please upload your evidence as a single combined document rather than multiple separate pages.This ensures all information is kept together, making it easier to review and process. If your evidence consists of several pages, please merge them into one file before uploading. If you do not provide the correct evidence or supporting documentation is missing - your application will be declined and you will need to reapply with the correct evidence.

Disability Category D

To qualify under this category, a person would have to have a long term and substantial disability that means they cannot walk, or which makes walking very difficult.

Category D Evidence:

• Full copy of your PIP award letter, showing 8 points or more for Moving Around
• Full copy of your DWP letter showing your entitlement to the Higher Rate Mobility component of Disability Living Allowance
• Full copy of your letter from the Service Personnel and Veterans Agency (SPVA) confirming that you are entitled to the War Pensioner’s Mobility Supplement (WPMS)
• A SR1 (formerly DS1500) form
• A medical report showing any confirmed treatment plan
• A detailed letter from a specialist service (e.g. physiotherapist)

Please Note: you must send us a FULL copy of your PIP or DWP award letters, showing all pages including your name, address and clearly showing the points you have been awarded for all categories.

Please upload your evidence as a single combined document rather than multiple separate pages.This ensures all information is kept together, making it easier to review and process. If your evidence consists of several pages, please merge them into one file before uploading. If you do not provide the correct evidence or supporting documentation is missing - your application will be declined and you will need to reapply with the correct evidence.

Disability Category E

This category includes people with a limb reduction deficiency of both arms – bilateral upper limb amputation, muscular dystrophy, spinal cord injury, motor neurone disease or a condition of comparable severity.

Category E Evidence:

• A letter from your GP or consultant, dated within the last 12-months, confirming the loss of use of both arms.

Disability Category F

A person with a severe learning disability has a reduced ability to understand new or complex information, a difficulty in learning new skills, and would be unable to cope independently. These disabilities must have started before adulthood and have a lasting effect on development. The person should be able to qualify for specialist services, and they may have, or have had, special educational provision.

Category F Evidence:

• A copy of a Support plan from Social Services
• A full copy of an Education, Health and Care Plan (EHCP) or a statement of special educational needs
• A copy of an Educational Psychologist report that indicates complex intellectual and social needs
• A full copy of the award letter showing that you get the higher-rate mobility component of the Disability Living Allowance

Please Note: Your supporting evidence must be dated within the last 12-months. If your information is older than 12-months or not relevant to the category which you have applied under, the information will be returned ad your application delayed.

Please upload your evidence as a single combined document rather than multiple separate pages.This ensures all information is kept together, making it easier to review and process. If your evidence consists of several pages, please merge them into one file before uploading. If you do not provide the correct evidence or supporting documentation is missing - your application will be declined and you will need to reapply with the correct evidence.

Disability Category G

The DVLA may refuse to issue a driving licence on the grounds of a person’s medical fitness. Those who are currently barred from holding a licence include people with:

• epilepsy (unless it is of a type which does not pose a danger)
• severe mental disorder (you need to complete a G2 Form available for download online at merseytravel.gov.uk or you can collect a paper copy by visiting a Merseytravel Centre)
• liability to sudden attacks of giddiness or fainting (whether because of cardiac disorder or otherwise)
• inability to read a registration plate in good light at 20.5 metres (with lenses if worn)
• other disabilities which are likely to cause the driving of vehicles by them to be a source of danger to the public

Please Note: People who persistently use and misuse, or whose disability has been caused using drugs or alcohol are not covered by this category and are not entitled to a concession travel pass.

Category G Evidence:

• A letter from the DVLA confirming that your driving licence has been withdrawn or your application was refused due to medical reasons.
• For epilepsy - medical evidence from a consultant neurologist, epilepsy nurse or your GP, alongside a copy of your prescription showing any medication or treatment. Any evidence must clearly state that you’re not fit to drive.
• Evidence from an optometrist or consultant ophthalmologist confirming your ability to read a registration plate at 20.5 metre.
• A detailed letter from your GP stating a clear diagnosis and the reason why this makes your medically unfit to drive.
• For severe mental health – please download and complete a Form G2. This needs to be completed by your consultant psychiatrist or GP.

Please Note: Your supporting evidence must be dated within the last 12-months. If your information is older than 12-months or not relevant to the category which you have applied under, the information will be returned ad your application delayed.

Please upload your evidence as a single combined document rather than multiple separate pages.This ensures all information is kept together, making it easier to review and process. If your evidence consists of several pages, please merge them into one file before uploading. If you do not provide the correct evidence or supporting documentation is missing - your application will be declined and you will need to reapply with the correct evidence.