Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone with certain disabilities who lives in Merseyside.

You may qualify for a English National Concessionary Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000.
The seven categories of disability are listed below and the disability must be long-lasting (expected to last at least 12 months) or permanent.

Where can I use it?

On local buses in England, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises).

When can I use it?

On buses trains and Mersey Ferries in Merseyside - any time. On buses in England - 9.30am - 11pm Monday to Friday and anytime Saturday, Sunday and bank holidays.

How do I use it?

You should place your pass on the card reader on board the bus or at the rail gate every time you make a journey. If you do not pass through a rail gate on your train journey you must show it to a member of staff if asked.

Man in a wheelchair

Am I eligible?

You may qualify for a Merseytravel National Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000.

Category A - Blind or partially sighted
Category B - Profoundly or severely deaf
Category C - Without speech
Category D - Disability or injury which has a substantial effect on your ability to walk
Category E - Does not have arms or has long-term loss of the use of both arms
Category F - Learning disability
Category G1 - Would be refused a licence to drive a motor vehicle because of medical fitness
Category G2 - Would be refused a licence to drive a motor vehicle because of severe mental disorder. The disability must be long-lasting (expected to last at least 12 months) or permanent.

How do I apply?

Fill in an application form. You can download and print it off via the link below or pick one up from a Merseytravel Centre. Please make sure that you complete the relevant sections which relate to your disability. You should provide any supporting information which gives details of your disability. Take the form and your supporting documents to a Merseytravel Centre or post them to:

Concessions Customer Delivery Team
Merseytravel
PO Box 1976
Liverpool L69 3HN.

Please note we do not accept original documents and you must supply photocopies. If there are any charges in connection with your application you will have to pay these.

Merseytravel Centres

What do I need to take or send?

  • A completed application form
  • A suitable passport-sized colour photograph of yourself, which must have been taken within the last 12 months (please make sure you write your name and date of birth clearly on the back of your photograph).
    Proof of your date of birth (for example a photocopy of your birth certificate, passport, medical card or a recent prescription). If you are using a birth certificate as proof of age and your name is different that on your birth certificate you must provide official proof of your change of name, for example a marriage certificate.
    Any supporting evidence - this is listed in the application form under the section which relates to your disability.
  • Proof that your address is in Merseyside, dated within the last six months (for example, a recent council tax bill, official tenancy agreement, a letter from electoral services or letter from the Department for Work and Pensions).
  • If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application.

What happens next?

We may contact you to ask for more details about your disability or you may be asked to attend an assessment. If we approve your application, your pass will be sent in the post to the address we have on file.

Special Offer for Merseytravel Concessionary Travel Pass holders.

20% off National Express coach travel for you and a friend.