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Thank you for your application

Thank you for submitting your application, this has now been passed to our Concession team for review and processing.

We aim to process concession applications within 4 to 6 weeks; however, due to an increase in the number of applications being currently received, it may take us between 8 to 10 weeks to fully review your application and provide you with a response.

We will respond to you by email with the outcome of your application as soon as possible, but if you haven’t heard from us after 8 to 10 weeks you may contact us by email [email protected] or call our customer service team on 0151 330 1000 (for opening times click here) for an update.