Your Application has been Received

Thank you for submitting your concession application!

Your request has been forwarded to our Concession team for review and processing.

Typically, we aim to handle concession applications within 4 to 6 weeks.

At times, we may need further information or supporting evidence to process your application in full.  Where this is needed, a member of the team will contact you directly to discuss this and advise of any changes to the timescale to complete the review.

If you have any questions or queries with regards to your application you contact the team directly by email at [email protected] or you can call our Customer Services team on 0300 131 2881*

 

* Calls to this number are charged at the same rate as calling a local 0151 number.  Calls should also count towards any inclusive or free minutes as provided by most telephone and mobile providers.  If unsure, we recommend that you check with your service provider to understand what is included with your inclusive package.