All areas across the county
All areas across the county
Saveaway tickets are valid on buses, trains and Mersey Ferries* in in either one area or all areas across Merseyside. If you find that your journey will take you outside your chosen ticket’s area, simply pay the normal fare for the ‘extra’ part of your journey before the journey begins. You will need an all-areas Saveaway for journeys across two or more areas, for journeys beyond the Merseyside boundary (by rail only) as far as Chester, Ellesmere Port and Ormskirk, and for cross river journeys only on Mersey Ferries. *To enjoy the full, continuous River Explorer Cruise you can either buy a supplementary ticket for your Saveaway or you can buy a full River Explorer Cruise ticket from the terminal when collecting your boarding pass.
Saveaways are one-day tickets for off peak-travel. You can use a Saveaway at any time EXCEPT for journeys which start between 6.31am and 9.29am on Mondays to Fridays. They can be used all-day on Bank Holidays too.
PayPoint stores in Merseyside, Merseytravel Centres and staffed stations in Merseyside.
Just pay for your ticket with cash, credit or debit card. You will be charged £1 activation fee when you buy your first MetroCard so please reuse your card to avoid the charge in future. The ticket must be used on the day you buy it or next day – you must specify the day you want to travel. Please keep your receipt to hand as proof of purchase. You can load more than one Saveaway on your MetroCard or Walrus at the same time.
Cash, credit or debit cards.
Please make sure that you read the Terms and Conditions before buying and using your Saveaway ticket.
What is a MetroCard and is it different to a Walrus card?
When you buy your first smartcard you will receive a MetroCard.
If you already have a Walrus card you will be able to continue to use it and benefit from the online features of the MetroSmart website until your card expires, at which point it will be replaced with a new MetroCard. Walrus cards will disappear from circulation over time.
I don’t currently have a MetroCard - how do I get one?
You can buy a MetroCard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. There is a £1 activation charge when you buy your new MetroCard. This fee is to cover the card production and distribution costs. You will then be able to register your MetroCard and buy Adult Solo tickets online.
I have a Walrus card - do I need to change this to use the MetroSmart website?
No, you can register your Walrus card online. Simply follow the registration process and enter the last 8 digits of your Walrus smartcard number.
My card is not working on board the bus.
Please make sure that you have a valid ticket for the day and area of travel loaded on to your MetroCard or Walrus. Your receipt should show this information, or if you have bought it online you can check this in the “My Tickets” section. You can also check the status of your ticket here to make sure that it has not expired. In the unlikely event that your card doesn’t read but you believe that it is valid, please visit a Merseytravel Centre. Keep your receipt or email confirmation as proof of purchase.
I use my MetroCard or Walrus to buy Railpass tickets. Who should I contact with any queries?
If you have a question about Railpass please contact Merseyrail for help.