2 zones or 1 area
3 zones or 1 area+1 zone
All zones across the county
2 zones or 1 area
3 zones or 1 area+1 zone
All zones across the county
Trio tickets are valid on buses, trains and Mersey Ferries* in your chosen zones or areas across Merseyside. Check which zone your journey starts in and which zone it ends in then make a note of the zones you travel through. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). If you find that your journey will take you outside your chosen ticket’s zone or area, simply pay the normal fare for the ‘extra’ part of your journey before the journey begins. You can combine different types of season tickets for journeys through different areas or zones. For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio ticket for area C and a Railpass for Zone F. *For cross river journeys only. To enjoy the full, continuous River Explorer Cruise you can either buy a supplementary ticket for your Trio or you can buy a full River Explorer Cruise ticket from the terminal when collecting your boarding pass.
Weekly, Monthly or Annual Tickets - Anytime any day. Activates on the day you buy it.
Term Time Tickets - Monday- Friday before 8pm during term times only.
From any Merseytravel Centre or any staffed Merseyrail network station within Merseyside*. All stations sell weekly and monthly tickets, but only some sell annual and term time tickets. Merseytravel Centres stock only local tickets. Please call 0151 330 1000 to check. *Does not include Town Green, Aughton Park, Ormskirk, Chester, Bache, Capenhurst, Ellesmere Port, Overpool or Little Sutton stations.
Weekly, Monthly or Annual Ticket- Bring a passport size photograph to any Merseytravel Centre or Merseyrail station.
Term Time Ticket- A passport size photo and, if you are buying an adult's term time ticket, the application form which has been signed and stamped by your school, college, university or training provider to confirm that you are in full time education, training or work-based learning. Someone else can buy the ticket for you but they must bring along a recent passport size photo of you.
Go to any Merseytravel Centre or a Merseyrail station.
Weekly and Monthly Tickets- Up to three days before it runs out.
Annual Tickets- Up to seven days in advance before it runs out.
Term Time Tickets- A few days before term starts but you cannot use it before the beginning of term.
Cash, credit or debit cards.
Please make sure that you read these Terms and Conditions before buying and using your Trio ticket.
Terms and Conditions of Use
1. Terms and Conditions of Use
1.1 These Terms and Conditions, which may be amended from time to time, replace all previous versions published by Merseytravel.
1.2 These Terms and Conditions will remain in effect until republished.
1.3 Your travel using a Trio ticket is also subject to the bye-laws, regulations and conditions of each operator or whose vehicles or premises it is used.
2. Your Purchase
2.1 Your weekly, monthly, Term Time or Annual Trio ticket is sold as a paper ticket and requires a passport sized photograph (photocopies are not accepted). A Term Time ticket also requires an application
2.2 You can use a Trio ticket in the zones and areas you have bought the
On most commercial bus services, not private buses, night buses or coaches;
On local train services;
On Mersey Ferry services for a cross river service only, not a full cruise. To enjoy the full, continuous River Explorer Cruise you can either buy a supplementary ticket for your Trio or you can
buy a full River Explorer Cruise ticket from the terminal when collecting your boarding pass.
2.3 Any information we provide on zones and areas is for guidance only. It is your responsibility to choose the zones and areas you want the ticket to cover. For full details of areas please click here.
2.4 We will refund an unused Trio on production of the ticket together with the appropriate receipt. To the extent a Trio has been part-used.
2.5 We cannot refund a weekly Trio.
2.6 We will refund the unused part of a monthly, term time or annual ticket pro-rata. Each refund is subject to payment of an administration fee.
2.7 We cannot refund any lost or stolen Trio ticket.
2.8 A receipt on its own is not valid for travel.
2.9 A Trio ticket can only be used by the person the ticket is issued to and whose photograph is shown on the ticket.
2.10 The photograph you supply for your Trio ticket must be an accurate likeness of your face. If your appearance changed in the future, you should get a replacement ticket, with an up-to-date photograph, to
avoid the possibility of your ticket being judged not to be valid.
2.11 If your name or address changes, you should also get a replacement ticket.
2.12 You must not intentionally damage, alter or tamper with your Trio ticket in anyway.
2.13 Your Merseytravel Trio ticket remains the property of Merseytravel. Authorised staff have the right to withdraw a ticket if it has been misused in anyway.
3. Dates and Times
3.1 You can only use a Trio on the dates for which it is valid and until midnight on the expiry date printed on the ticket.
3.2 Term Time tickets have certain restrictions in place. Please see section 4.
4. Term Time Tickets
4.1 A Trio Term Time ticket is valid until 8pm, Monday to Friday, during term time only and between the dates we set for each academic year.
4.2 Term Time tickets can only be used for journeys to or from school or for other educational purposes.
4.3 Tickets are valid for journeys until midnight on the expiry date printed on the ticket.
4.4 You can only use a young person’s ticket if you are aged 5 to 18. If you become 19 during the term you can continue to buy young person’s Term Time tickets until the end of the academic year in which
you turn 19. From the end of the academic year in which you turn 19, you must buy an adult ticket.
4.5 Before you buy a Term Time ticket you should check with your school, college or academy to make sure the dates which the ticket is valid for and the conditions of use are suitable for your journey before buying
4.6 For an adult Term Time ticket, you must also have your school, college, university or training provider stamp the application form to confirm that you are in full time education, training or work-based
5.1 You can only use a Trio within Merseyside in the zones and areas you have chosen. If you make all or any part of a journey outside those zones or areas you must pay the appropriate fare for the extra part of
the journey before the journey begins.
5.2 Each time you board and alight a bus or pass through a rail or ferry terminal barrier it counts as a separate journey.
5.3 To use your Trio for travel show your paper ticket to the driver, station or ferry terminal staff.
5.4 Your Trio is valid for travel on most local bus and train services and Mersey Ferry services your chosen zones or areas.
5.5 A young person’s Trio is only valid if you are 18 years of age or under. We may need to see proof of your age. Merseytravel and its approved retailers reserve the right to refuse purchase if acceptable proof of age
is not produced at the point of sale. Merseytravel and its participating operators reserve the right to refuse travel if acceptable proof of age is not produced when requested by an authorised representative.
5.6 You must follow operator’s instructions when using your Trio ticket to make a journey and you must let a member of staff examine your at any time during your journey if they ask to do so.
5.7 Misuse may lead to your Trio being withdrawn and may lead to prosecution.
The Trio scheme is organised and operated by Merseytravel, PO Box 1976,
Liverpool L69 3HN.
For any more information on Trio tickets, ring us on 0151 330 1000.
We have done our best to make sure that all of the information above is correct, but we cannot be held legally responsible for any mistakes.