Train carriages have been refurbished, new stations have been designed with easy access in mind and there is lots of information available to help you plan your journey. But many of the older stations on the network are over 100 years old and bringing them up to modern standards is costly. Merseytravel is committed to improving accessibility but if you have mobility problems or any other disability there is plenty of help available.
Trains on the Wirral and Northern Line have wide doors, wheelchair spaces and audible announcements. We are also introducing new trains in 2020 which will offer step-free access. New trains are being rolled out on the City Line but there are still some older trains in service and space is limited, particually for wheelchairs and buggies. Some stations may be difficult to gain access to with steps, ramps and kerbs and the step up from the platform onto the train can be high. Details of access to stations can be found on the National Rail and Merseyrail websites.
If you need help when making your journey you should contact your Train Operator.