If you are eligible you will receive a number of free journeys through the Mersey Tunnels every year. If you live within the local authority boundaries of Liverpool, Wirral, Sefton, Knowsley or St Helens you will receive 200 free journeys every year. If you do not live in these local authorities you will receive 40 free journeys every year.
You can appeal within one month of the date of your decision outcome. You must make it in writing and you must enclose further relevant official documents, dated within the last 12 months, to support your appeal. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. Take your supporting documents to a Merseytravel Centre or post them to:
Concessions Customer Delivery Team
PO Box 1976