If you would like to leave a compliment or complaint, ask a question or report an issue, please get in touch.

Get in Touch

Write  

Unfortunately we cannot respond to letters received at Mann Island for the foreseeable future so please contact us by phone or e-mail.

Email 

Tunnel Fast Tag - tag@merseytravel.gov.uk 

MetroSmart and ticket enquiries - smart@merseytravel.gov.uk

Telephone

General - 0151 330 1000 (7am - 6pm, Mondays to Fridays and 8am - 5:30pm, Saturdays, Sundays and Bank Holidays. Closed on Christmas Day)

Tunnel Fast Tag Enquiries - 0151 330 1004 (7am - 6pm, Mondays to Fridays and 8am - 5:30pm, Saturdays, Sundays and Bank Holidays. Closed on Christmas Day)

Mersey Ferry Bookings - 0151 330 1003

Mersey Ferry Timetable Enquiries - 0151 330 1000 

Merseylink Bookings - 0151 330 1001 (8am-8pm every day)

Merseylink Enquiries - 0151 330 1002 (8am-6pm Mondays to Fridays and 8am - 5:30pm, Saturdays, Sundays and Bank Holidays)

Report Lost Tickets and Passes -  0151 330 1000

Social 

@Merseytravel      #AskMerseytravel

Media enquires 

If you are a journalist you can contact the media team via email: communications@liverpoolcityregion-ca.gov.uk

Visit us 

Merseytravel Centres