Unfortunately we cannot respond to letters received at Mann Island for the foreseeable future so please contact us by phone or e-mail.
Tunnel Fast Tag - firstname.lastname@example.org
MetroSmart and ticket enquiries - email@example.com
Our Customer Contact Centre is currently working to amended opening hours to make sure we can support you with your travel needs when you need us most.
Local travel information, ticketing and travel passes. Please call 0151 330 1000 7am to 7pm Monday to Friday, 8am to 530pm Saturday and 8am to 430pm Sunday
Merseylink Bookings. Please call 0151 330 1001 8am to 2pm Monday to Sunday
Merseylink Enquiries for booking updates, cancellations and membership queries. Please call 0151 330 1002 8am to 8pm Monday to Friday and 8am to 6pm Saturday and Sunday
Mersey Ferries queries, bookings and timetable information. Please call 0151 330 1003 9am to 4.30pm Monday to Sunday
Mersey Tunnels Fast Tag top up and account queries. Please call 0151 330 1004 7am to 7pm Monday to Friday, 8am to 5.30pm Saturday and 8am to 4.30pm Sunday
If you need to ask us a question, you can also complete our online Get In Touch web form by clicking the button above and choosing the Ask Us a Question option.
If you are a journalist you can contact the media team via email: firstname.lastname@example.org.