Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside.
When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. Once you reach State Pension Age you will be given your English National Concessionary Travel Pass which also allows you to travel on local bus services anywhere in England.
You can find out when you reach your State Pension Age on the Government website.
Merseytravel Over 60s pass - on most buses in Merseyside, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises).
English National Concessionary Travel Pass - on most buses in Merseyside, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England.
Merseytravel Over 60s pass - All day on Saturdays, Sundays and bank holidays. Any time Monday to Friday, except for journeys which start between 6.31am and 9.29am.
English National Concessionary Travel Pass - On buses trains and Mersey Ferries in Merseyside - any time Monday to Friday, except for journeys which start between 6.31am and 9.29am and all day on Saturdays, Sundays and bank holidays. On buses in England - 9.30am - 11pm Monday to Friday and anytime Saturday, Sunday and bank holidays.
You will need to place your pass on the card reader on board the bus or at the rail gate every time you make a journey. If you do not pass through a rail gate on your train journey you must show it to a member of staff if asked.
You can apply up to three months before your 60th birthday for your Over 60s pass but we will not send it to you until you are 60. If you would like to receive your pass in time for your 60th birthday, please apply at least two weeks before the date of your 60th birthday.
You can apply for your English National Concessionary Travel Pass up to three months before you reach State Pension Age. If you already have a Merseytravel Over 60s pass your National Pass will automatically be sent out to you. Please make sure you have told us if you have changed address.
You can apply at a Merseytravel Centre or by post.
• A completed application form.
• A suitable passport-sized colour photograph of yourself, which must have been taken within the last 12 months (please make sure you write your name and date of birth clearly on the back of your photograph). Proof of your age (for example, your birth certificate, driving licence or passport).
• Proof that your address is in Merseyside (for example, a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions).
• If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application.
If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. If you apply by post you may have to wait for a few days for your application to be processed.
I have changed my address
You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. We will accept one of the following: a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. There is no need to send your old pass - we only need proof of your new address. Please send photocopies, not the original documents. Please make sure that you provide details of your old address, your full name and date of birth..
I have changed my name
If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. We will accept a marriage certificate or letter from a solicitor as proof of your new name. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. Please send photocopies, not the original documents. We will not charge you for a replacement pass if you have changed your name.
I have lost my pass/it has been stolen.
Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. We will charge you to replace a lost or stolen pass. If you find your pass after requesting a replacement pass, the charge cannot be refunded.
My pass is damaged
Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. We will charge you to replace a damaged pass.
My pass does not scan on buses within Merseyside
We can check the chip in your pass at one of our Merseytravel Centres to ensure it's working. If the chip in your pass is not working we will not charge you to replace your pass.
